Otherwise, wash the removable parts by hand with warm soapy water in your kitchen sink. If so, ‘place it in the bottom rack of your dishwasher with the open end facing downwards, recommend Ninja experts. To clean the filter basket and water reservoir, check if your model can be placed in the dishwasher. Wash the filter basket and carafe in warm, soapy water If you have questions about cancelling a booking, requesting a membership refund, or about our available programs and services, please contact a member of our Support Services team at 90 or email to Friday from 8:30 a.m. Material fees are non-refundable unless withdrawal is completed more than four days in advance of the workshop or program start date. Requests made to the program instructor, emailed or left on voicemail will not be considered sufficient notice. Requests under $20 where the original method of payment was cash, cheque or debit will remain on account for future use. Refunds are returned to the method of payment used in the original transaction. Refunds will not be provided to those who arrive late or do not show up for their pre-registered drop-in program. This allows us to accommodate anyone on the waitlist. If you have registered for a class and can no longer attend, we ask that you withdraw from your session as soon as possible. The easiest way to withdraw from a program is through your online registration account. You can withdraw from a drop-in program up to the start of the program without penalty. Occasionally, clients encounter unexpected scheduling changes or medical concerns that require them to withdraw from their program. Cheques may be issued for some refunds pending original payment type. You do not have to do anything for this to take place.Ĭustomers are asked to please be patient as refunds may take up to two weeks to display on your credit card statement, depending on your financial institution or credit card provider. Where information has expired, the amount will be left as a credit on account. Recreation and Culture programs, memberships and rental permits cancelled due to COVID-19 health and safety restrictions will be automatically refunded to impacted customers as long as the credit card information on file is up to date. If there is no other program or service which is satisfactory to the participant, a refund may be provided and no administration fee will be charged. In the event that a program or service is cancelled by the town, every effort will be made to accommodate the participant in another program or through another service. The town reserves the right to cancel or alter any classes, times, costs or locations without notice as required due to low enrolment, change of policy, or availability of facilities or instructors. This allows others to register and gives us a chance to accommodate anyone on the waitlist. If you have registered for a class and can no longer attend, we ask that you withdraw from your session as soon as possible through your online registration account. Make-up classes or credits/refunds for missed classes are not available. Participants are to attend all classes as scheduled for the program in which they are registered. Walk-in participants will be welcomed as space permits. After 15 minutes, spaces will be offered to those waiting at the centre. Participants must arrive within 15 minutes of their program start time. We offer a 15-minute grace period for late arrivals. All participants must complete the waiver form (PDF) before climbing. A 10-visit pass is also available for $80.55 plus tax. The drop-in fee to use the rock climbing wall at QEPCCC is $8.95 plus tax, or free with a Premium Fitness membership. Studio members can access pre-booked drop-in sessions free of charge. Single-visit studio drop-insĪdmission for Parented, All Ages and Adult QEPCCC studio drop-ins is $10.15 plus tax per session. $9.55 plus tax for seniors (65+) and youthĭrop-ins for Seniors Services programs are $1 and an active Senior Services membership is required to register for 50+ programs.Individual admission for a workout in our fitness centres: Note: Cannot be used for rock climbing at QEPCCC. Valentine's Day swim, skate or sport tickets for ages 2-14 can be redeemed in-person from February 14 to April 30, 2023. $14.40 plus tax for a group of up to five people, including a minimum of one adult (18+).$3.84 plus tax for seniors (65+) and youth.Single-visit swimming, skating and general activities If you require support with alternative payment options, please call 90. Money on your account can be used to pay for single-visit activities.
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